Privacy Policy for Natudemy

Last Updated: June 2026

Welcome to Natudemy ("we", "us", "our"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website, www.natudemy.com.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Who We Are

Natudemy is an online learning platform providing coding and technology courses, including but not limited to Python, Web Development, React, .NET, Microsoft Office, AI, and Computer Basics.

Website: www.natudemy.com
Email: [email protected]

Natudemy is the Data Controller responsible for processing your personal data.

2. Information We Collect

We may collect the following information:

Personal Information

• Full name

• Email address

• Telephone number

• Billing address

• Country of residence

• Date of birth (where required)

• Student profile information

Course Information

• Course enrolments

• Quiz results and assignments

• Certificates earned

• Learning progress

Technical Information

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage data

Payment Information

Payments are processed securely through third-party payment providers. We do not store your full debit or credit card details.

3. How We Use Your Information

We use your information to:

• Create and manage student accounts

• Deliver online courses and training

• Track learning progress

• Issue certificates

• Process payments

• Respond to enquiries and support requests

• Improve our website and services

• Send important course updates

• Send marketing communications (only with your consent)

We process your personal data under one or more lawful bases under UK GDPR, including contract performance, legitimate interests, legal obligations, and consent where required.

4. Cookies and Analytics

We use cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Analyse website traffic

• Enhance user experience

You can manage cookies through your browser settings.

5. Third-Party Services and Data Processors

To deliver our courses and services effectively, we use trusted third-party providers who may process personal data on our behalf. These providers are required to protect your information and comply with applicable data protection laws.

Thinkific

We use Thinkific as our online learning platform to host courses, manage student enrolments, track learning progress, deliver certificates, and provide educational services.

When you register for a course, your personal information may be processed and stored through Thinkific, including:

• Name

• Email address

• Course enrolments

• Progress data

• Quiz and assignment results

• Certificates earned

Thinkific processes data in accordance with its own Privacy Policy and applicable data protection laws.

Payment Processors

We may use third-party payment providers such as Stripe or PayPal to process payments securely. We do not store your full payment card details on our systems.

Analytics Services

We may use analytics services, such as Google Analytics, to understand website usage and improve our services. Analytics tools may collect information such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

Email Communication Services

We may use email service providers to send course updates, newsletters, and marketing communications. You may unsubscribe from marketing emails at any time.

For more information about how Thinkific handles personal data, please refer to Thinkific's Privacy Policy.

6. International Data Transfers

Where your data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services

• Meet legal obligations

• Resolve disputes

• Maintain educational records and certificates

When no longer required, data is securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict processing

• Object to processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, contact us at:

Email: [email protected]

If you are unhappy with how we process your data, you may lodge a complaint with the UK Information Commissioner's Office (ICO). UK GDPR grants individuals these rights and requires organisations to provide transparent privacy information.

9. Children's Privacy

Natudemy may offer courses to young learners. Where required by law, parental or guardian consent will be obtained before collecting personal data from children. Children's data receives enhanced protections under UK GDPR.

10. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. This includes encryption, secure passwords, and access controls. UK GDPR requires organisations to implement appropriate security measures.

11. Marketing Communications

We may send newsletters and promotional emails if you have opted in to receive them.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Natudemy
Website: www.natudemy.com
Email: [email protected]